Leveraging SaaS for Effective Global selling on multi-channels, multi-markets

In today’s interconnected world, global e-commerce has become a key growth strategy for businesses of all sizes. However, global selling on multi-channels, multi-markets comes with its own set of challenges. Enter SaaS (Software as a Service) – a powerful tool that can streamline operations, reduce costs, and enhance efficiency. In this blog, we’ll explore how leveraging SaaS can address the complexities of global selling and help businesses thrive in a competitive marketplace, then make suggestions on prominent SaaS solutions in the e-commerce market currently.

What Is SaaS And Its Benefits To Global Selling On Multi-channels, Multi-markets

SaaS eliminates the need for costly hardware and software, reducing expenses and maintenance costs.

SaaS is a cloud-based service that provides businesses access to software applications over the Internet. Instead of installing and maintaining software on local servers, companies can subscribe to SaaS solutions and access them through a web browser. 

Here are some key benefits of using SaaS in global selling: SaaS solutions are cost-effective, eliminating the need for extensive human resources and expensive hardware, thus reducing upfront expenses and ongoing maintenance costs. They offer scalability, allowing businesses to adapt to market demands and opportunities without substantial infrastructure investments. SaaS applications provide accessibility by integrating and synchronizing data remotely, facilitating seamless global collaboration. Additionally, automatic updates and maintenance handled by SaaS providers ensure businesses always have access to the latest features and security enhancements. These benefits equip businesses to thrive in the complex landscape of global selling on multi-channels and multi-markets.

Key Challenges In Global Selling On Multi-channels, Multi-markets

Global selling on multi-channels and multi-markets attaches to tons of barriers without Saas support

Global selling on multi-channels, multi-markets presents businesses with a myriad of challenges that require strategic navigation and innovative solutions:

Different Regulations and Customs/Import Rules: Navigating diverse regulatory landscapes and customs rules across countries is complex, requiring meticulous compliance management to avoid legal risks and delays.

Market Entry and Visibility: Entering new markets demands comprehensive research and tailored marketing strategies to build brand visibility and a customer base in unfamiliar territories, aligned with local preferences and cultural norms.

Technical Difficulties and Integration Issues: Integrating diverse systems and technologies across global operations can be daunting due to compatibility issues, varying infrastructure, and the need for seamless data integration.

Price Competition and Market Saturation: Intense competition in global markets can lead to compressed profit margins. Businesses must differentiate through value propositions, innovation, and localized pricing strategies to remain competitive.

Language and Cultural Barriers: Effective communication and understanding cultural nuances are crucial for customer engagement and marketing effectiveness. Adapting messaging and interactions to align with local cultures enhances trust and brand perception.

Performance Tracking Across Channels and Markets: Monitoring and analyzing performance metrics across multiple channels and markets is essential for strategic decision-making, optimizing strategies, and capitalizing on growth opportunities.

Complicated Currency and Payment Processing: Managing transactions in multiple currencies and diverse payment methods adds complexity. Robust financial infrastructure and secure payment processing solutions are necessary to handle fluctuating exchange rates, transaction fees, and compliance with international regulations.

Successful Global Selling On Multi-channels, And Multi-markets With IChiba OnePlatform

In recent years, technological advancements have significantly empowered businesses to connect with customers worldwide more efficiently. By adopting SaaS (Software as a Service) platforms like IChiba OnePlatform, companies have streamlined their operations, cut costs, and boosted overall efficiency. 

Generally, IChiba’s solution of global selling on multi-channels, and multi-markets involves the use of IChiba Smart Cross-Border Solution.

1, Using Smart Cross-border to distribute and process the orders overseas

For global selling orders, IChiba OnePlatform brings the solution “Smart Cross-Border”. As it is named, the software smartly optimizes the Cross-border selling process so that users can save much time, money, and effort in operating their business. 

To distribute and process the orders overseas, you first accept and confirm orders from multi-channels and multi-markets. As soon as users approve the order by clicking “Approve”, the order will be processed through the rest stages including fulfillment, packing, storage, and ending shipment.

The concrete and synchronized global-selling management system of IChiba Smart Cross-Border

2, Custom ecommerce solutions for Proxy-shopping business: Manage Proxy-shopping business with Smart Cross-Border

Apart from traditional cross-border business, the business model of proxy shopping is also common in the market. While there is no available management software for that type of business, IChiba OnePlatform created a custom ecommerce solutions for Proxy-shopping business on Smart Cross-Border with comprehensive management features needed for the whole process.

After approving the orders, users turn to Smart Cross-Border to distribute the products in the rest stages including “Purchasing”, “Fulfillment”, “Shipment” and ending at “Inquiry & Return”. 

The concrete and synchronized proxy-shopping management system of IChiba Smart Cross-Border

3. Centralized multi-market & multi-channel order management

IChiba Smart Cross-Border integrates orders from multiple markets and platforms such as Facebook, Messenger Shopping, Shoppee, Tiktokshop, etc. so that users can directly monitor and distribute the orders all in one place. Thus, instead of wasting time and effort to manually collect orders from all marketplaces that cause constant errors, retailers just need to manage them all from IChiba Smart Cross-Border.

IChiba Smart Cross-Border allows “all-in-one” order management from multiple markets and channels

4. Eradicate concerns related to tax and duty with AI-driven tax fee suggestions

Advanced Tax Suggestion System

IChiba Smart Cross-Border integrates an advanced tax suggestion system to simplify international trade. It automatically determines Harmonized Codes for shipments, assists with essential customs paperwork, and ensures accurate compliance with international regulations. This streamlined approach enhances efficiency and reduces errors in global transactions.

Automated Calculation

IChiba OnePlatform automates tax calculations based on product details and buyer location. This ensures accurate tax calculations specific to each transaction, simplifying the complexity of global transactions.

By integrating these functionalities, IChiba OnePlatform enhances transparency and efficiency in managing duty and tax obligations for global businesses.

5. Abolish currency and payment barrier for customers

IChiba OnePlatform addresses the complexities of handling multiple currencies by integrating with various payment gateways and supporting numerous currencies. This capability simplifies the transaction process for both businesses and customers, ensuring smooth and hassle-free payments across different regions. By providing real-time currency conversion and secure payment processing, IChiba OnePlatform helps businesses overcome currency barriers, enhancing the overall customer experience and facilitating seamless global trade.

By leveraging these innovative features, IChiba OnePlatform empowers businesses to navigate the complexities of global selling on multi-channels and multi-markets with confidence and efficiency.

6. Dynamic Pricing: 

For businesses to stay competitive, IChiba Smart Cross-Border allows owners to flexibly configure prices (such as product and service prices or shipping fees,…) based on their selected business strategy. For example, this advantage can facilitate retailers if they want to organize a promotion program to boost sales or any other types of Pricing Marketing Strategies.

7. Market Entry and Visibility: 

SaaS tools provide data-driven insights and analytics, helping businesses identify market opportunities and craft effective marketing strategies.


In conclusion, adopting SaaS platforms like IChiba OnePlatform is instrumental in overcoming the complexities of global selling on multi-channels, and multi-markets. By enhancing regulatory compliance, streamlining operations, and enabling strategic decision-making, businesses can achieve sustainable growth and competitive advantage in the global marketplace.

Leave a Comment